Website Privacy Policy

The legal operator identified below is the responsible party under South Africa’s Protection of Personal Information Act and the controller where the General Data Protection Regulation applies. This notice covers the H.I.T Frequency website and its online account services. The public Google Play Android application is covered by the separate Android Privacy Policy linked above.

Full legal name

Luselan Naiker

Legal status

Individual sole proprietor trading as H.I.T Frequency

Address for notices

220 B Cooper Street, Greytown, KwaZulu-Natal, South Africa, 3250

Email

teacherluenglishshop@gmail.com

Phone

+27 61 513 6074

Account and authentication information: name, email address, profile image where supplied by the sign in provider, encrypted or hashed authentication records, session identifiers, IP address, device or browser information, and sign in timestamps.

Content you choose to enter: habits, tasks, schedules, ratings, progress, categories, identity goals, sleep entries, journal text, notes, and related preferences. This content may reveal wellness or other sensitive information depending on what you enter.

Voice and media: audio recordings you choose to save, transcripts you request, and images, audio, or video you choose for custom app experiences. Some custom media stays in local device storage. Saved journal audio is stored with your account.

Subscription and transaction records: selected plan, status, start and renewal dates, payment method category, PayPal or Google Play order, purchase, and subscription identifiers, and limited card brand or final digits if PayPal returns them. We do not receive or store complete card numbers.

Device and preference information: language, theme, timezone, reminder settings, habit name and reminder time, permission state, guide progress, and local app settings.

Support and legal records: messages you send, requests, complaints, acceptance of legal terms, and records needed to establish or defend a legal claim.

We process information to create and secure accounts; provide habit, journal, sleep, scoring, reminder, and subscription features; sync information between devices; process payments; answer support requests; prevent fraud and abuse; maintain and troubleshoot the Service; comply with law; and establish or defend legal rights.

We do not sell personal information and do not currently use third party advertising trackers.

Depending on the information and your location, processing is based on performance of our contract, compliance with legal duties, our legitimate interests in securing and operating the Service, or your consent.

If the content you choose to enter reveals health, wellness, or other legally protected sensitive information, we rely on your explicit consent where required. You can withdraw consent by deleting that content or contacting us. Withdrawal does not make earlier lawful processing unlawful, but a feature may no longer work without the information it needs.

The Android app asks for notification permission only to show reminders you configure. It stores the habit name, reminder time, schedule, and identifier on the device so reminders can be restored after a restart. The app may request exact alarm scheduling so a notification can appear closer to the chosen time.

When you choose “Add to Android Clock,” the app sends the habit name, time, and repeat days to the Android Clock app through the operating system. H.I.T Frequency does not read your existing clock alarms.

Microphone permission is requested only when you choose to record a journal voice note. Audio used for a requested transcript is sent securely to the transcription provider. You can deny permissions and continue using other available features.

If you request identity suggestions, translations, or voice transcription, the text or audio needed for that request may be sent to xAI or the configured artificial intelligence provider. Do not include information you do not want processed for that request. We do not use an artificial intelligence result to make a legal or similarly significant decision about you.

Information may be processed by service providers acting for us, including website and database hosting providers, authentication services and the sign in provider you select, PayPal or Google Play for subscription payments, xAI or another configured provider for features you request, and professional advisers where necessary.

We may disclose information to authorities or other persons where law requires it, to protect rights and safety, or in connection with a genuine business transfer subject to appropriate confidentiality and privacy safeguards.

Some providers may process information outside South Africa or your country. Where required, we use a lawful transfer mechanism and require appropriate protection. Provider privacy notices may describe their processing locations and safeguards in more detail.

Account content is generally kept while the account is active and removed after a valid deletion request, subject to backups and legal exceptions. Saved journal audio is kept until you delete it or the account content is deleted. Device only preferences and media remain until cleared in the app, browser, or Android settings.

Authentication sessions can remain active for up to sixty days. Subscription, legal acceptance, security, fraud prevention, tax, accounting, and dispute records are kept only as long as reasonably needed or required by law. Backup copies are removed on the provider’s normal secure rotation schedule.

We use HTTPS, access controls, authenticated user separation, secure payment redirection, limited data collection, and other reasonable organisational and technical safeguards. No online service can guarantee absolute security.

If a security compromise affects personal information, we will investigate and notify the Information Regulator and affected people where required by law.

Depending on applicable law, you may ask whether we hold your information; request access, correction, deletion, restriction, or portability; object to certain processing; withdraw consent; and complain to a regulator. We may need to verify your identity and may retain information where law permits or requires it.

You can change notification and local preference settings in the app or device settings. You can delete app content from Settings. Contact us for a copy, correction, objection, or other privacy request.

In South Africa, you may complain to the Information Regulator at POPIAComplaints@inforegulator.org.za or through inforegulator.org.za.

We use necessary cookies or equivalent tokens for sign in and security. Local storage and IndexedDB hold app preferences, reminder state, selected custom media, and temporary data needed for features. PayPal, Google Play, and identity providers may process or store information needed to provide their services.

The Service is for adults aged 18 or older. We do not knowingly offer accounts to children or intentionally collect a child’s personal information. Contact us if you believe a child has provided information so we can investigate and take appropriate action.

We may update this notice when practices, providers, features, or laws change. We will publish the new effective date and provide reasonable notice of material changes. Where consent is required for a new purpose, we will request it before that processing begins.

Full legal name

Luselan Naiker

Legal status

Individual sole proprietor trading as H.I.T Frequency

Address for notices

220 B Cooper Street, Greytown, KwaZulu-Natal, South Africa, 3250

Email

teacherluenglishshop@gmail.com

Phone

+27 61 513 6074