Support

How can we help?

Answers to common questions, our privacy pages and a way to reach us.

Common questions

Do I need an account?

No. The Android app works offline without an account, in Free and in Pro.

Does HIT Frequency collect my data?

Your native journal and media stay on your phone. Google Play handles purchases, and the older web edition performs subscription checks. See the Android privacy policy for the differences.

What if I change phones?

Your phone’s own Google backup can include your habits, ratings and journal text. Photos, videos and other media are not included, so export them if you want to keep them.

Is HIT Frequency a medical app?

No. It is a personal habit and reflection tool. It is not a medical device and does not give medical advice.

Who can use HIT Frequency?

People aged 13 and over.

I use the web app on an older phone. Will it keep working?

Yes. The web app is still available. Sign in as usual.

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